10
Oct
Healthcare websites need to be designed for ease of use and accessibility, and many factors can make the difference between success and failure. UX (user experience) involves taking into consideration the end goals of the end users and the context within which they're reaching those goals. This concept encompasses more than just accessibility of health information - it also considers the user's emotional experience. For example, if a patient receives a positive test result for a scary disease, having the result delivered by text message could ruin their emotional experience. Moreover, UX is a consideration of the features of the…